Job Title: Telecaller & Backend Executive

Industry: Exhibition | Stall Designing & Fabrication | Events

Location: Mumbai, Maharashtra

Experience Required:
1) 0–3 years’ experience in Telecalling / Backend / Sales Support
2) Event or exhibition industry experience is an advantage

Job Type: Full-Time

Job Responsibilities:

Telecaller (Front-End):

1. Make outbound calls to potential clients for exhibition stall design & fabrication services
2. Generate and qualify leads from databases, exhibitions & online enquiries
3. Explain services such as custom stalls, modular stalls, event branding & fabrication
4. Follow up with clients and schedule meetings for the sales team
5. Maintain proper call logs and follow-up records

Backend / Office Support:

1. Maintain client data, enquiry sheets & follow-up trackers (Excel/CRM)
2. Prepare and send intro mails, proposals & quotations (as shared by sales/design team)
3. Coordinate with sales, design & project teams for smooth workflow
4. Assist in vendor follow-ups, basic documentation & reports
5. Support management with daily/weekly MIS reports

Required Skills & Qualifications:

1. Good communication skills in English, Hindi, Marathi
2. Basic understanding of exhibitions / events / stall fabrication preferred
3. Confident, organised & multitasking ability
4. Working knowledge of MS Excel, Email & WhatsApp
5. Willingness to learn and grow in sales & operations

Experience:

1. 0–3 years’ experience in Telecalling / Backend / Sales Support
2. Event or exhibition industry experience is an advantage

Work Location:

Mumbai (On-site)

Salary & Benefits:

1. Fixed salary
2. Career growth in sales, client servicing & project coordination